FLOWSTAR.net™ Application Approval Process

**** PLEASE READ THIS, THEN PRESS "ACCEPT" ****

1. Fill out the on-line application form completely and press "Submit" 2. Follow the instructions below:   Non-Flowserve employees: Check the box in the application form and send an email to your Flowserve Sales Engineer requesting access to Flowstar.net. FCD employees: Forward all requests for access to David Durham. FSD and FPD employess: For access to an existing database managed by your division: Send an email to your District Sales Manager with a cc to your Regional Security Administrator requesting access to this specific plant in Flowstar.net. Your email request must first be approved by your District Sales Manager and then your Regional Manager. For access to an existing database managed by another division: First obtain a letter from the Customer approving access and then forward this to your District Sales Manager and cc the appropriate Regional Security Administrator. Your email request must first be approved by your District Sales Manager and then your Regional Manager. Regional Manager approval must be emailed to the appropriate Regional Security Administrator who will review and process the application. Lastly a Flowstar Administrator will apply final approval and functionality set up. Upon Flowstar Administrator approval, an email will be sent out to the applicant notifying them that their application has been approved. To initiate a new database: Send an email to your District Manager with a cc to your Regional Security Administrator requesting authorization to set up a new account and database. FSD and FPD employees outside North America: For access to an existing database managed by your division: Send an email to your Country Manager with a cc to your Regional Security Administrator requesting access to this specific plant in Flowstar.net. Your email request must first be approved by your Country Manager For access to an existing database managed by another division: First obtain a letter from the Customer approving access and then forward this to your Country Manager and cc the appropriate Regional Security Administrator. Your email request must first be approved by your Country Manager Country Manager approval must be emailed to the appropriate Regional Security Administrator who will review and process the application. Lastly a Flowstar Administrator will apply final approval and functionality set up. Upon Flowstar Administrator approval, an email will be sent out to the applicant notifying them that their application has been approved. To initiate a new database: Send an email to your Country Manager with a cc to your Regional Security Administrator requesting authorization to set up a new account and database.

Note: It is the responsibility of the Flowserve Applicant or Flowserve Customer Sponsor to assure timely processing of applications. Applications not processed within thirty (30) days will be deleted from the system, requiring the applicant to reapply.

Regional Reliability Engineers CDPM   CDPM: All Regions Croley, Matt 972-443-6676 mcroley@flowserve.com Decoking   Decoking: All Regions Bohlmann, Travis 3373023925 tbohlmann@flowserve.com Flowstar Product Manager   All Regions Fruge, Kevin (832) 742-0334 kfruge@flowserve.com FSG (Pumps / Seals)   Asia Pacific Kwek, Kelvin 65446732 KKwek@flowserve.com   Belgium Lazeroms, Robert +31(0)629339037 roms@hotmail.com   Latin America Gay, Martin 54 11 4006-8700 mgay@flowserve.com   Middle East (+ Africa) Diez, David 977948810 ddiezcorral@flowserve.com   South Europe (+ Balkans) Biarnes Pellicer, Joan +34977544400 JBiarnesPellicer@flowserve.com   Thailand Ong, Victor 93635207 VOng@flowserve.com   The Netherlands Kraak, Wim +31653174794 wkraak@flowserve.com   UK & Scandinavia Jones-Downing, Wyn 07972624673 wjones-downing@flowserve.com   USA - Gulf Coast East Fruge, Kevin (832) 742-0334 kfruge@flowserve.com   USA - Gulf Coast West Fruge, Kevin (832) 742-0334 kfruge@flowserve.com   USA - Midwest Fruge, Kevin (832) 742-0334 kfruge@flowserve.com   USA - Northeast, Canada - Eastern Fruge, Kevin (832) 742-0334 kfruge@flowserve.com   USA - West Coast, Canada - Western Fruge, Kevin (832) 742-0334 kfruge@flowserve.com Valves   Valves: Boothwynn, Portage, Edmonton Penzimer, Ted 610-497-8600 tepenzimer@flowserve.com   Valves: Deer Park, Corpus Christi, Beaumont Lindsay, Keith 713-286-3145 klindsay@flowserve.com